Silver Service

Silver Service £65 plus parts

We recommend our Silver Service should happen every 3 months if you are a light but regular user.

We're going to check your cycle for operation and safety ensuring that all the safety critical parts such as tyres, wheels, fixings, cables, brake pads and brake levers as well as gears and other parts are secured and working properly.

We will wipe down your frame to check for damage and alignment to get it looking smart. We check both your wheels for damage to the rims, tyres and hubs and we check bearings for any play and adjust as necessary. We then re-tension your spokes and get the wheels running true.

We check all your equipment such as brakes and gears, adjusting them in-situ fitting any new gear and brake cables and brake pads and other small parts at our discretion to ensure effective operation. Unfortunately , fitting of hydraulic brake parts is an additional service and will be charged for accordingly. Once we are satisfied that the cycle is safe and operates effectively we're off for a test ride.

Internal Cables

Running of internal cables may attract a supplementary charge.

Valet Fee

We'd like it if your bike was fairly clean when you brought it in as it is a drag having to chip away mud and grease before we start work, but it's not essential. If your bicycle is particularly heavily soiled we may charge a supplementary valet fee!

Hydraulic Brakes

Bleeding hydraulic brakes is not covered under any of our set service plans. A charge of £25 per brake is applicable if a bleed is necessary.

Parts sourced elsewhere

Please see our Q & A page for our policy on parts sourced elsewhere.

What do we do under our Silver Service

Frame and Forks - wiped down (not cleaned), inspected, checked for alignment/damage.

Wheels - tyres, spokes, hubs and rims checked for damage. Hubs are checked for minor play and adjusted as required. Wheels are then re-trued laterally to exacting standards. Specialist wheels may incur a supplementary charge for truing.

Headset - checked for free movement and adjusted as necessary. 

Bottom Bracket - checked for free movement and adjusted as necessary.

Drive Train - Chainset, front and rear derailleur, chain and cassette are wiped down and inspected in situ and any necessary adjustments are carried out. 

Brakes - brake callipers are wiped down in-situ and adjustments are made to ensure correct operation.

Common Service Parts - items including cables, outers, brake pads, chains and smaller items will always be changed at our discretion.

Fixings - All parts including new cables, outers and fixings are fitted, set up and  tightened to correct torque settings as the service is progressed.

Seized Parts - We can find items such as seatposts, bottom brackets or quill stems are seized in place. If we find a part is firmly held in place we will not automatically try to move it. Where operation is not compromised we will leave it in situ. Seized parts can often be freed but the effort can be intensive and may require significant extra labour costs.  Freeing a seized part is not included in the cost of any of our standard services.

Finally - We run through the cycle with a torque wrench to ensure all fixings are tight and the cycle passes a final safety inspection. We lastly test ride your cycle to check that it's running properly and that we're happy to let it go.